gran88 is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and safeguard your data.
This Privacy Policy describes how gran88 ("we," "us," or "our") collects, uses, discloses, and protects personal information from users ("you" or "your") of our online betting platform located at gran88.cam. By accessing or using gran88 services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
gran88 operates as an international online gambling platform serving Indonesian players. We comply with international data protection standards and implement industry best practices to ensure the security and confidentiality of your personal information.
Your Rights: You have the right to access, modify, or delete your personal data at any time. You also have the right to object to certain data processing activities and to withdraw consent where we rely on consent as the legal basis for processing. Contact our customer support team to exercise these rights.
gran88 collects several types of information to provide and improve our services, ensure platform security, and comply with legal obligations.
When you register an account with gran88, we collect the following personal information:
To comply with Know Your Customer (KYC) regulations and prevent fraud, we may request additional verification documents:
These documents are securely stored and used solely for verification purposes. We do not share verification documents with third parties except as required by law.
gran88 collects financial data necessary to process deposits and withdrawals:
We do not store complete credit card numbers or CVV codes. Payment card transactions are processed through secure third-party payment gateways that comply with PCI-DSS standards.
To provide betting services and improve user experience, we collect:
gran88 automatically collects technical information when you access our platform:
We retain records of communications between you and gran88:
gran88 uses collected information for the following purposes:
Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in emails or adjusting preferences in your account settings.
gran88 processes your personal data based on the following legal grounds:
| Processing Activity | Legal Basis |
|---|---|
| Account creation and service delivery | Performance of contract (providing betting services you requested) |
| Age and identity verification (KYC) | Legal obligation (compliance with gambling regulations and AML laws) |
| Fraud prevention and security monitoring | Legitimate interest (protecting platform integrity and preventing illegal activity) |
| Marketing communications | Consent (you can withdraw consent at any time) |
| Transaction record retention | Legal obligation (financial record-keeping requirements) |
| Platform analytics and improvement | Legitimate interest (improving service quality and user experience) |
| Responsible gaming monitoring | Legitimate interest (player protection and regulatory compliance) |
gran88 does not sell your personal information to third parties. We may share your data only in the following limited circumstances:
We share necessary information with trusted third-party service providers who assist in operating our platform:
All service providers are contractually obligated to maintain confidentiality and use data only for specified purposes. They must implement appropriate security measures and comply with data protection standards.
gran88 may disclose your information when legally required:
If gran88 undergoes a merger, acquisition, reorganization, or asset sale, your personal information may be transferred to the successor entity. We will notify you via email and/or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
We may share aggregated, anonymized data that does not identify you personally. For example, we might publish statistics about total bets placed on BRI Liga 1 matches or the most popular slot games among Indonesian players. This aggregated data cannot be traced back to individual users.
gran88 implements comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
All gran88 employees and contractors with access to personal data receive training on data protection principles, confidentiality obligations, and security best practices. Employees sign confidentiality agreements and are subject to disciplinary action for policy violations.
While gran88 implements robust security measures, you also play a role in protecting your account:
Data Breach Notification: In the unlikely event of a data breach affecting your personal information, gran88 will notify you promptly via email and provide information about the breach, steps taken to mitigate harm, and recommended actions you should take.
gran88 retains personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations.
While your account remains active, we retain all associated personal information, transaction history, and betting records. This data is necessary to provide ongoing services, process withdrawals, credit loyalty rewards, and respond to support inquiries.
After you close your gran88 account:
If your account or data is subject to legal proceedings, regulatory investigation, or dispute resolution, we may retain relevant data beyond standard retention periods until the matter is resolved.
You may request deletion of your personal data by contacting customer support. We will comply with deletion requests except where retention is required by law or necessary to:
You have the following rights regarding your personal data held by gran88:
You can access most of your personal information by logging into your gran88 account and viewing your profile, transaction history, and betting records. You may also request a complete copy of all data we hold about you by contacting customer support.
If any personal information we hold about you is inaccurate or incomplete, you can update it directly in your account settings or request corrections by contacting customer support. We may require verification before making changes to sensitive information.
You may request deletion of your personal data, subject to the retention requirements outlined in Section 7. To request deletion, contact customer support with your account details. We will respond within 30 days.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can export your betting history and transaction records from your account dashboard, or request a complete data export by contacting customer support.
You can object to certain data processing activities:
Where we process your data based on consent (e.g., marketing communications), you can withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any of these rights, contact our customer support team:
We may request identification verification to prevent unauthorized access to your data. There is no charge for exercising your rights unless requests are manifestly unfounded or excessive.
gran88 uses cookies and similar tracking technologies to enhance user experience, analyze platform usage, and deliver personalized services.
You can control cookie settings through your browser preferences. Disabling non-essential cookies will not prevent you from using gran88, but may limit some features. Disabling essential cookies will prevent you from accessing your account.
gran88 services are strictly restricted to individuals 21 years of age or older. We do not knowingly collect personal information from anyone under 21. If we discover that we have inadvertently collected data from someone under 21, we will immediately delete the account and all associated data.
Parents and guardians should monitor children's internet usage and use parental control software to prevent access to gambling websites. If you believe a minor has created an account on gran88, please contact us immediately at [email protected].
gran88 operates internationally and may transfer your personal data to countries outside Indonesia for processing and storage. When we transfer data internationally, we ensure appropriate safeguards are in place:
gran88 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
Continued use of gran88 services after changes are posted constitutes acceptance of the modified Privacy Policy. We recommend reviewing this page periodically to stay informed about how we protect your information.
If you have questions, concerns, or complaints about this Privacy Policy or how gran88 handles your personal data, please contact us:
We take all privacy concerns seriously and will investigate and respond to all inquiries promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Last Updated: January 2026
All data transmitted between your device and our servers is protected with bank-level encryption technology
Personal information encrypted at rest on access-controlled servers with 24/7 monitoring and regular security audits
We never sell your personal information. Data shared only with essential service providers under strict contracts
Access, modify, or delete your data anytime. Full data portability and right to object to processing
Clear retention policies: 7 years for financial records, deletable upon request except where legally required
Contact our Indonesian-speaking team anytime with privacy questions or data access requests
Review our other policies or contact our support team for personalized assistance